The Nigerian pension industry has received a major boost from data grandmasters, Globacom, with the introduction of a number of products and services.
The products and services were introduced on Wednesday at the ongoing 2016 World Pension Summit: “Africa Special.”
It is aimed to grow the industry.
This was made known on the Day Two of the summit by Akeem Yusuf, Globacom’s Head of Operations, North Central, in Abuja, venue of the event.
Yusuf explained that the network had established a groundwork made up of three components – Customer-on-Board, Payment Collection Process and Automation – which gives the best pension administration customer experience.
He enthused that the Customer-on-Board component makes it easier and more convenient for pension managers to register, administer and manage their customers.
“A mobile money agent will be created, and all payments will be updated using Glo Mobile-to-Pension Administrator’s database on Real Time basis, and Real Time update of payment along with Customer Alert,” he added.
Yusuf also said the Automation component developed by Globacom will be on Cloud Telephony platform due to the time consuming, costly and stressful nature of the current transaction procedure between banks and customers.
“The Cloud Telephony platform will automate various processes of Pension consumers so that there will be no need for Manual Interventions, especially in terms of personal premiums collection,” he stated.
Yusuf said that Globacom is known to be Nigeria’s integrated network, making life better and empowering its subscribers with tools and automation through its Glo Mobile, Glo Broadaccess, Glo Business Solutions, Glo 1 and Glo Gateway services.
The keynote address at the summit was delivered by former President Olusegun Obasanjo, who urged the National Pension Commission to tread with caution in embracing innovation to avoid jeopardizing the security of funds in its custody.
“Innovation and sustainability must be with security. We cannot be too adventurous so that people who have worked and saved all their lives should have their money when they need it after retirement,” Chief Obasanjo advised.
The PenCom Director General, Chinelo Anohu-Amazu, in her remarks commended Globacom for partnering with her commission to ensure a successful summit.
Anohu-Amazu added that with the support of companies like Globacom, the commission is promoting a sustainable pension industry that positively impacts on the economic development of Nigeria.
The summit was well attended by dignitaries, including Governor Nasir el-Rufai of Kaduna State; former Governor of Cross River State, Donald Duke; Head of Service of the Federation, Winifred Ekanem Oyo-Ita; the CEO, World Pension Summit, Chris Battaglia; and the Founder and Advisory Board Member, World Pension Summit, Harry Smorenberg.
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