Ikeja Electric on Monday assured its customers of improved electricity supply within its network throughout the Eid-eI-Kabir holidays.
The Head, Corporate Communications of IE, Felix Ofulue, gave the assurance in a statement in Lagos.
Ofulue said that the company would stop at nothing to ensure that all customers enjoy the Eid-el Kabir holidays.
He said: “Within our capacity, we will ensure that whatever allocation we receive from the national grid is distributed equitably to ensure improved supply within the period.
“Beyond that, we know that occurrence of faults may be beyond our control, but we have taken certain measures.
“These include an essential duty team which will be available during the holiday period, to ensure that faults are promptly cleared whenever the need arises.
“So, we wish to advise customers to call the customer care helplines or contact any of Ikeja Electric offices closest to them to report any fault.”
The Federal Government has declared Tuesday and Wednesday as public holidays to mark the Eid-el-Kabir, an Islamic festival in which Muslims commemorate the willingness of Ibrahim to follow Allah’s (God’s) command to sacrifice his son.
Ofulue said that all hands were on deck to ensure that consumers enjoy a memorable holiday period.
He appealed to customers within its network to settle their monthly electricity bills promptly in order to avoid disconnection by the company.
The IE official cautioned against harassment of its employees on duty, warning that the company’s management would explore all available legal options to seek redress.
He wished all customers a fantastic Sallah celebration.
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