As Christians world over commemorate the resurrection of Jesus Christ, Eko Electricity Distribution Company has felicitated with her customers.
The Easter celebration greetings by the top rated company came with an assurance of improved service delivery.
The General Manager, Corporate Communications of the company, Godwin Idemudia, in an official statement, noted that Easter as an important period represents hope, salvation, and new beginnings.
Idemudia said: “We know how essential this holiday is to our customers, hence, we are poised to ensure adequate power supply.”
Electricity supply in Nigeria is currently impaired due to several challenges, especially the system collapse and low allocation from the national grid, having suffered three breakdowns within a month, causing outages and irregular power supply.
The Company is however assuring customers of working assiduously with the custodian of the transmission network, TCN, to restore normalcy and provide adequate power supply during and after the festive period.
In celebrating the Easter holidays, Idemudia enjoined customers to make use of the available platforms: 07080655555, customercare@ekedp.com, and any of the Company’s official social media platforms for their complaints and enquiries.
This, he said, is in line with the strategic plan of the organisation to engage more with its customers vis-a-vis improving its customer service index.
He said: “Our technical team is on standby to promptly clear any fault that may emanate within our network.”
Idemudia further appealed for more support from the customers in fighting vandalism, which he described as a plague to the company’s network and one of the major reasons for incessant and prolonged outages.