In demonstration of its commitment to deliver superior and innovative banking solutions to its customers, Keystone Bank has announced the launch of a brand new mobile banking application with many user friendly features which can be accessed from the convenience of a mobile phone.
According to the Group MD/CEO of the bank, Obeahon Ohiwerei, the new mobile app has many benefits and self-service options, including easy account opening, convenient self-booking and liquidation of fixed deposits, an expanded list of bill-payment options and easy activation of standing instructions and recurrent future payments.
Other notable features of the mobile App are a Switch Card ON/OFF option, which allows users to disable their cards temporarily if missing and re-enable at the click of a button; Hide Balance Feature, which is an additional safeguard against third-party viewing; and the Meet Your Relationship Manager Option, which allows users to call or email their account officers right within the app.
In addition, it has a Chabot feature (now live on Telegram) that guides users through a whole range of desired transactions step-by-step.
Shedding more light on why it introduced the new mobile app, Ohiwerei said: “In our fast-paced and evolving digital world, service literally has to be at the speed of thought; the rules of engagement are changing so fast that customer expectations are as diverse as our lifestyles and choices.
“It is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology and Omni-channel platforms coming at us at breakneck speed.
“Mobile Banking for one isn’t entirely new in the industry, but there is no end to innovation in delivering customer convenience; at Keystone Bank that’s what sets us apart and that shall continue to be our strength.
“We are determined to be your preferred bank; dependable, responsive and always within reach.”
Keystone Bank is a technology and service-driven commercial bank offering convenient and reliable solutions to its customers.
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