The new Head of Service of the Federation, Danladi Kifasi, on Wednesdaysaid he would set a 14-day limit within which files must be treated by civil servants or the face sanction.
Kifasi stated this while unfolding his agenda to State House correspondents shortly after his swearing-in by President Goodluck Jonathan at the Council Chamber of the Presidential Villa, Abuja.
He said that his vision was a compact federal civil service that was well managed, focused, committed, highly skilled and innovative in line with the Federal Government’s transformation agenda.
He said: “Obviously, we have to support the transformation agenda of Mr. President.
“So my vision for the service is to have a compact service that is well managed, well focused, committed, highly skilled and very innovative.
“We are going to set up structures that will give us feedback.
“For example, I personally will set up a call centre, a blog, a website, twitter, so that people who have complaints about their mails not being treated in good time can call in or write in to me directly so that they can have a response.
“I intend to set a limit of 14 days maximum.
“Any mail or document treated outside 14 days such officers will be appropriately reprimanded.
“There will be incentive for those that do well and of course stick for those that don’t.”
A trained accountant at the London School of Accountancy in the United Kingdom, Kifasi said he would ensure strict compliance with the rules and regulations of the service.
He said: “Anywhere you play by the rule, people think you are harsh or difficult, but that is why we are there to ensure that rules and regulations are complied with.
“There is a lot of work to be done in Nigeria.
“We need more people.
“What we need is to retool to handle capacity issues of civil servants very well.
“We need people who are going to be highly skilled and highly motivated.”
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