The National Hajj Commission of Nigeria has confirmed that it is engaging Saudi Arabia service provider, Mashariq al Dhahabia, regarding recent media reports, alleging contract breach.
This was contained in a press statement signed by the Commission’s Head Public Affairs, Muhammad Ahmad Musa, on Thursday.
Musa explained that since its inception, NAHCON has been honouring all contractual commitments, upholding the standards of transparency and accountability.
He said on January 17, 2025, during a pre-Hajj visit following the Hajj exhibition, NAHCON and Mashariq al Dhahabia entered into an agreement to provide ground and Masha’ir services for Nigerian States’ Pilgrims.
The decision to supplement Mashariq’s services with an additional provider, Musa added, was made after identifying operational challenges, specifically issues with Mashariq’s listing on the Saudi Visa Portal, Nusuk.
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He disclosed that despite subsequent corrective actions by Mashariq al Dhahabia, NAHCON’s proactive decision to engage a supplementary provider was driven by the need to meet stringent Saudi Arabia deadlines and to ensure uninterrupted service to Nigerian pilgrims.
The statement reads in part: “Recent news carried by some media houses stating threats of legal action by Mashariq al Dhahabia, appears intended to pressure NAHCON into granting an exclusive monopoly of the States’ quota.
“NAHCON firmly rejects any attempt to create confusion or compromise the welfare of the Nigerian Pilgrims. Instead, the Commission’s strategy is to foster a competitive environment that is aimed at reducing costs and enhancing service quality.
“NAHCON remains steadfast in its commitment to contractual integrity and the well-being of the Nigerian Pilgrims.
“The Commission will continue striving to operate with transparency and accountability, undeterred by allegations or attempts to undermine its mission.”
Similarly, Musa restated that NAHCON was committed to excellence, transparency, and welfare of Nigerian pilgrims in service provision for the sacred journey.
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