Birthed January 11, 2018, with a firm resolve to prioritise its customers as well as put the bank at the heart of disruptive technologies that will transform the experience of esteemed customers, UBA did the unthinkable by getting three million users hooked in less than three years of its inception.
Browsing: Leo
Leo is an AI chatbot for banking services currently available on Face-book Messenger, WhatsApp and Apple Device.
In a bid to reinforce its commitment to first-rate experience, the lender introduced Leo, the Chat Banker, in 2018 and did not rest on its oars as it innovated with more firsts launching on Facebook in 2019 and on WhatsApp, following which it created Leo Apple Business Chat for IoS, on iPhone and iPad, a feat its peers are yet to replicate, even though some banks like Diamond Bank, now merged with Access Bank, tried with Ada and StanbicIBTC Bank’ Sami. First Bank and GT Bank also launched on WhatsApp. They were all unable to replicate the success story of UBA’s Leo.
For instance, through relevant technological development, the average individual has been empowered to shop online and carry out seamless transaction any time of the day or night from the comfort of his own home or business place.
United Bank for Africa (UBA Group) kicked off the first session of the week-long Social Media Week Lagos 2019 with the announcement that its chatbot Leo now covers 17 African countries and has one million subscribers.
With ever-increasing customer expectations of quick service and near real-time transactional support, United Bank for Africa committed resources to Artificial Intelligence a year ago, birthing Leo, a Banking Chatbot that helps customers carry out key banking transactions anywhere, using mobile devices and personal computers.
With Leo on WhatsApp, customers who are users and lovers of the app can now can perform basic banking services, including checking their balances on the go, transferring funds, paying bills, among other services.
UBA’s chat banker, Leo, has launched in pilot mode on WhatsApp and will be fully available to customers by September 1, 2018.
Leo, who was strategically paired with Ifu-Ennada (the unit known as ‘Lifu’) was evicted on Sunday March 11, after recording the lowest votes of 10.90 per cent.
The paired housemates are the fourth set of housemates to be evicted from the BBNaija “Double Wahala” house and fifth pair to depart the house
The show is running for a second consecutive year as it had previously suffered a 10-year hiatus after holding its first edition in 2006