The President, the National Association of Telecommunications Subscribers, Chief Deolu Ogunbanjo, on Thursday urged the Nigerian Communications Commission to restore the ban on telecoms operators’ from running promos and lotteries.
Ogunbanjo told the News Agency of Nigeria in Lagos that promos and lotteries, which were unsolicited for, had further compounded the congestion in the telecoms networks.
He said that although some subscribers enjoyed the promos and lotteries, the freebies caused further congestion of the networks.
“I urge the NCC to further resume the ban until such a time that the network operators improved on their quality of service to subscribers,” he said.
Ogunbanjo added that the lifting of the ban on the promos and lotteries by the NCC had worsened the services of the network providers.
According to him, subscribers have not enjoyed uninterrupted services from the operators since the lifting of the ban in April by the NCC.
Ogunbanjo said that promos could resume when the operators stabilised their networks to the required standards.
He said: “When NCC fines the operators, it is only the government that reaps the benefits, without any direct benefit to the subscribers.
“Subscribers do need some compensation but would rather prefer better quality service.
“We are presently demanding for N5,000 each for every subscriber on every major network.
“You hardly can make a call of 25 to 30 seconds uninterrupted, without encountering a network problem.”
NATCOMS had taken the Association of Licenced Telecommunications Operators of Nigeria to court over monetary compensation for their alleged poor quality of services.
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