As there is an increasing concern for information and communication technology in Nigeria, it is evident that enterprises gain significantly from e-business and the execution of tasks, electronically.
In this regard, First City Monument Bank, in partnership with Jumia.com held the 1st Annual E-commerce conference and Fashion Cocktail.
It took place on July 12, 2013.
The gathering was designed to present trends, developments and express issues that merchants experience and exchange ideas and best practices to deal with them.
The conference’s speakers and attendees gave a comprehensive update on all strategic developments in online payments for e-commerce.
At the event, Head of Transaction Banking, FCMB, Rolayo Akhigbe, spoke extensively about ‘Growing e-Commerce through Innovative Payment Systems’.
In terms of e-commerce service, FCMB provides business-to-business (B2B) and business-to-consumer (B2C) customer operating models, which cover wholesale, retail, real estate trading and other fields.
“Also, on the aspect of financial service, it provides customers with things like online payment, trusteeship, guarantees and financial intermediation,” Akhigbe said.
Other partnering brands of the conference included DHL, Interswitch, Intel and PAGA.
After the conference, JUMIA is celebrating its first year of business by treating delegates to a fashion cocktail gala after the conference, where fashion from Jumia.com will be on display.
Speaking about FCMB’s sponsorship and how the bank seeks to grow businesses of both merchants and customers through e-Business, the Head of Marketing Communications, Ikechukwu Kalu, explained that customers’ desires are becoming more widespread and they want more than just plain banking services.
“Enhancing our e-Commerce portfolio is good for boosting customer loyalty. If you don’t provide this (e-commerce) platform, they will go and find it someplace else,” Kalu said.
Within the last year, FCMB has offered products that would protect e-commerce participants against fraud arising from the misrepresentation of identities.
In this way, both sides of an e-commerce transaction would have some assurance that they were properly verified and represented.
With existent internet and mobile banking services, it is impossible for FCMB customers in form of individuals or enterprises not to have online businesses.
“Flash Me Cash” is a mobile banking product of FCMB, which avails customers the convenience of banking with their mobile phones.
Since its inception in 2002, “Flash me Cash” has since evolved from a mobile funds transfer platform to a robust electronic banking platform that also provides collection and payment services to corporate clients.
With this product, you can pay utility bills and Cable TV subscriptions, buy, send or recharge airtime from various networks.
It equally offers customers the opportunity of receiving transaction alerts all at the same time – on your mobile phone.
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