The Nigeria Immigration Service (NIS) says it is conducting routine maintenance on its Passport Digital Platform to improve system performance and user experience.
Service Public Relations Officer (SPRO), Akinsola Akinlabi, made this known on Friday in Abuja via a statement he issued.
He said that the maintenance would run from 12am on December 12 to 6am on December 14.
Akinlabi said that users may experience temporary service interruptions, slow response times, or limited access to selected passport services during the period.
He said the exercise was necessary to sustain a reliable, secure, and efficient digital passport ecosystem.
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He said the NIS technical teams were working round the clock to restore full services within the stated timeframe.
Akinlabi added: “The service appeals to the public for patience and understanding throughout the maintenance window.
“For inquiries or assistance, users are advised to contact the NIS Support Team via email at support@immigration.gov.ng, or through social media handles @nigimmigration on X, Instagram and Facebook.
“The public can also reach the NIS Contact Centre through 09121900655, 09121556359 and 09121477092, which are available 24 hours daily.”
