Browsing: Telecommunications Sector

Since the establishment of the Nigerian Communications Commission, it has been consistent in deepening and protecting the rights of consumers. Indeed, one of the core mandates of the NCC is to protect the rights of telecom consumers in Nigeria. The protection of the rights is enshrined in Chapter VII of the NCC Act (NCA 2003), that gave legality to the Consumer Affairs Bureau, a key department of the NCC.

Over the past few years, the telecoms sector has experienced rapid growth and, in June 2016, constituted 9.8 per cent of Nigeria’s GDP, but this growth has now stalled, with the sector at a strategic crossroad. Several factors have converged simultaneously, which could materially impact the industry and undermine its potential to drive economic growth and stimulate the Nigerian economy as a whole.