Browsing: NCC

According to the Q1, 2021 Report on Complaint Management issued by the Consumer Affairs Bureau of the Commission, a total of 3,019 consumer complaints were received from four complaint channels established by the commission as compared to 2,854 complaints received in the Q1, 2020.

In its announcement released to the press from Lagos, Globacom said, “For us, the needs of our customers come first. We are keenly aware of the difficulty the announced ban had on our existing and prospective subscribers and look forward to the respite they will have with the recommencement.” 

This was disclosed by the Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof Umar Garba Danbatta, at the signing of a Memorandum of Understanding (MoU) between NCC and the Nigerian Communications Satellite Limited (NigComSat) at the headquarters of the Commission in Abuja.

The extension was as a result of the virtual meeting chaired by the Minister of Communications and Digital Economy, Dr. Isa Ali Ibrahim Pantami, and attended by the Chairman of the Nigerian Communications Commission, Prof. Adeolu Akande; Executive Vice Chairman/CEO of NCC, Prof. Umar Garba Dambatta; and Director-General/CEO, National Identity Management Commission, Engr. Aliyu Azeez.

According to a statement by the Ministry of Communications and Digital Economy, signed by the Technical Assistant on Information Technology to the Minister, Dr Femi Adeluyi, the directive was given by President Muhammadu Buhari, after the final amendment of a revised National Digital Identity Policy for SIM Card Registration on Thursday.

Addressing a large audience of telecom consumers during the NCC Special Day held at recently concluded 32nd Enugu International Trade Fair organised by the Enugu Chamber of Commerce, Industry Mines and Agriculture (ECCIMA), the Executive Vice Chairman (EVC) of the Commission, Prof. Umar Garba Danbatta, said events of this nature provide the opportunity for NCC, as a telecom regulator, to interact with consumers and attend to their service-related concerns.