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The Project works with publishers around the world to strengthen the connection between journalists and the communities they serve. Its training, programs, and partnerships work by: investing in organizations that fund quality journalism; training newsrooms globally; and partnering with publishers and nonprofits to combat misinformation, promote news literacy, and improve journalism.

In a bid to reinforce its commitment to first-rate experience, the lender introduced Leo, the Chat Banker, in 2018 and did not rest on its oars as it innovated with more firsts launching on Facebook in 2019 and on WhatsApp, following which it created Leo Apple Business Chat for IoS, on iPhone and iPad, a feat its peers are yet to replicate, even though some banks like Diamond Bank, now merged with Access Bank, tried with Ada and StanbicIBTC Bank’ Sami. First Bank and GT Bank also launched on WhatsApp. They were all unable to replicate the success story of UBA’s Leo.