The Chief Executive Officer, Juergen Peschel, spoke as the company marked the 2023 Customer Service Week.
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The 9mobile NIN Web Linking service grants a reprieve to customers affected by the recent directive from the Federal Government to Telcos to bar calls from phone numbers yet to be linked to their National Identity Numbers (NIN).
The newly-created offices are to ensure easier accessibility and convenience for customers.
As part of proactive efforts to ease banking worries during the ongoing Coronavirus Disease outbreak in Nigeria, foremost financial institution, Union Bank, has introduced a 24-hour toll-free Customer Service Line: 08007007000.