The Eko Electricity Distribution Company on Thursday expressed its determination to improve on its estimated billing system to reduce incidence of “crazy bills”.
Godwin Idemudia, its General Manager (Corporate Communications), expressed this optimism in Lagos.
Idemudia said that the company had included metering of Distribution Transformers to its meter roll out plan.
He said that the company had metered 150 units of 500KVA Distribution Transformers from September 2017 till date.
According to him, the company also installed 7746 individual meters in 2018.
Idemudia said that metering through the DT would enable the company to determine the exact amount of energy consumed in an area, adding that customers would be billed based on readings from the meters installed.
He said that the effort was done to bridge the metering gap of customers who were yet to have individual meters.
This, Idemudia said, was to significantly increase accuracy of bills distributed and help the company in its efforts to curb energy theft.
He pleaded with customers yet to be metered to bear with the company, adding that efforts were being made to meter all customers within their network.
Idemudia assured customers of EKEDC’s commitment to improving its services and ensuring customers’ satisfaction.
He also advised customers to assist the company in its fight against energy theft and unlawful activities by using the whistle-blowing platforms to reveal or report illegal and unethical activities.
He said these platforms were safe, confidential and secured ways of alerting the company of illicit activities.
Idemudia said that they could also be used to report unscrupulous elements of the company involved in illegal activities of fraud and extortion of customers.