The Eko Electricity Distribution Company says it has acquired 40 new distribution transformers as part of efforts to boost the company’s operations during the yuletide.
Ademola Adegoke, the Principal Manager of Public Affairs Division of the EKEDC, made the announcement in a statement in Lagos on Saturday.
The statement also quoted the EKEDC Managing Director, Oladele Amoda, as pegging the cost of acquisition and installation of the transformers at N200 million.
It said the motive behind the acquisition of new transformers was to ensure that customers did not experience prolonged outages as a result of faulty equipment, especially as the Christmas and New Year celebrations approach.
It attributed the move to the company’s policy of the continuously investing in the upgrade and reinforcement of its network to meet customers’ demands at all times.
The EKEDC said the company would continue to make optimal service delivery and customer satisfaction the centre-piece of its operations and activities.
It reassured customers that all the 11 business districts of the company will benefit from the installation of the new transformers.
The company also said that in addition to the injection of the 40 new transformers to the network, so many other service improvement programmes in the pipeline would soon manifest.
The statement added: “Apart from these 40 new transformers, we have many other plans, aimed at improving our services to our customers.
“One of such is our meter roll-out plan through which a total of 360,000 smart meters would be installed for all customers to make billing error-proof and completely devoid of controversies and complaints.
“This programme has already begun and for the next three years we will continue to install these meters for all customers.”
The EKEDC appealed to communities that would not benefit from the allocation and installation of the transformers now, to exercise patience as their own turn would come.
The company appealed to customers to reciprocate its gesture with prompt settlement of their electricity bills and protection of the equipment.