Eko Electricity Distribution Company in a statement released on Friday announced that it will be effecting the upward review of the electricity tariff from July 1, 2020.
According to the statement signed by the company’s Corporate Communications General Manager, Godwin Idemudia, the review is aimed at projecting a service reflective tariff that will enable the company invest heavily in its infrastructure and complaint resolution mechanisms.
Idemudia explained that the company understands how inconvenient the timing may be, considering the ongoing pandemic, but appealed to customers, stating that it is imperative to improve quality services.
He further stated that the new tariff will be strictly service reflective as customers are expected to pay tariff based on the electricity supply available to them.
He advised customers to visit the company’s website: ekedp.com, contact the 24/7 customer care line: 07080655555, email: [email protected], and/or reach the company via social media platforms (facebook: ekoelectricity, twitter: @ekedp, instagram: ekedpng), for further information, enquiries and prompt resolution to complaints.
Idemudia commended customers of EKEDC for their continued patronage and support, urging them to fulfill their obligations by paying their bills on time as it will help the company provide better services as more investments will be injected into the network for the improvement of power supply to customers under Eko Electricity Distribution Company.